Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
We offer the following shipping options:
- Standard Shipping (5-10 business days): €8.50 or FREE on orders over €75
- Express Shipping (2-5 business days): €15.00
- Next Day Delivery (1-2 business days): €25.00 (EU only)
International Shipping
We ship to most countries worldwide. International orders may be subject to import duties and taxes, which are the responsibility of the recipient. Delivery times for international orders vary by destination, typically ranging from 7-21 business days.
Order Tracking
Once your order ships, you will receive an email with a tracking number. You can use this number to track your package on our website or the carrier's website.
Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us within 14 days of the expected delivery date. We will work with the carrier to resolve the issue and ensure you receive your order.
Contact Us
If you have any questions about shipping, please contact us at asdadas@qq.com.